Privacy Policy
Last Updated: October 2025
This Privacy Policy describes how IV Consulting (“we”, “us”, “our”) collects, uses, and safeguards the personal information of individuals (“you”, “user”, or “client”) who access our website at https://ivconsulting.in and its associated domains (“Website”), or engage with our services.
By using our Website or engaging our services, you consent to the terms of this Privacy Policy.
We collect information in the following categories:
a. Personal Information
When you contact us, subscribe to newsletters, or engage our services, we may collect:
Full name, company name, and designation
Email address and phone number
Billing and payment details (processed securely via third-party payment providers)
Communication history and project details
b. Technical and Usage Information
We may collect non-identifiable information automatically through cookies, analytics, and similar technologies, including:
IP address, browser type, and operating system
Pages visited and time spent on the site
Referral source and session identifiers
Device data for performance analytics
c. Communication Data
Includes all messages, inquiries, or emails exchanged between you and our team for the purpose of project delivery, support, or marketing.
We process personal data strictly for legitimate business purposes, including:
To respond to inquiries and provide customer support
To deliver our consulting, AI, and automation services
To send updates, newsletters, and marketing communications (only with consent)
To process invoices, payments, and contractual agreements
To analyze site performance and enhance user experience
To comply with legal and regulatory obligations
We will never sell or lease your personal data to any third party.
For users within the European Economic Area (EEA), we process personal data based on the following legal grounds:
Contractual necessity: To perform obligations related to our consulting or automation services.
Consent: For marketing or communications when you have opted in.
Legitimate interest: To improve our operations, analytics, and service delivery.
Legal obligation: To comply with tax, audit, or regulatory requirements.
Our Website uses cookies and similar technologies to enhance user experience, analyze site performance, and deliver personalized content.
You may choose to disable cookies through your browser settings, though certain site features may not function properly.
We retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required by applicable law.
When data is no longer required, it is securely deleted or anonymized.
With trusted service providers: such as CRM, email automation, or analytics platforms (e.g., Google Workspace, Notion, ClickUp, Smartlead).
With payment processors: for billing purposes under secure encryption.
For legal compliance: to meet any applicable law, regulation, or governmental request.
For users outside India, your data may be transferred internationally to our secure processing partners. We ensure that all data transfers meet GDPR or equivalent international standards.
We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.
All sensitive information is encrypted, and access is restricted to authorized personnel only.
However, please note that no online system can guarantee 100% security. By using our Website, you acknowledge and accept this inherent risk.
